Issue
ES Database has grown to several gigabyte
Product Line
EcoStruxure Building Operation
Environment
- Building Operation Enterprise Server
- Building Operation Enterprise Central
Cause
ES Database size can grow quite large when the ES crashes often. Open Software Administrator and find the location of the ES db folder. Below are two screen shots of the Logs and Crash Information folders. As can be seen, these dump files can increase the size of the database.
Resolution
Once the reason for the Enterprise Server crash is resolved, these files can be either be deleted or, preferably be moved to another storage/drive location.
If the ES/EC is still crashing, all the core dumps should be collected and sent to to your local support team for processing. Due to the size of the crash dumps, upload to BOX or similar and provide the link to the support team.
