ENC is licensed for ASD but gets error "Unlicensed: javax.baja.license.FeatureNotLicensedException: tac_llc:tacasd" when attempting to access the ASD Network property she...

[Product_Support]

Issue

ENC is licensed for ASD but gets error "Unlicensed: javax.baja.license.FeatureNotLicensedException: tac_llc:tacasd" when attempting to access the ASD Network property sheet.

Environment

I/A Series G3, ENC-520 with TAC-LLC license installed.

Cause

When displaying the I/A Series G3 Platform details via the Platform Administration screen in the Workbench, the display shows the following for licensing:

Licenses
  Tridium.license (Tridium 3.6 - never expires)
  TAC_LLC.license (TAC_LLC 3.6 - never expires)

Certificates
  Tridium.certificate (Tridium - never expires)

This information shows that the Tridium and TAC_LLC licenses have been installed but only the Tridium certificate. The TAC_LLC license will not be recognized unless the TAC_LLC.certificate is also installed (as shown in the following platform details display.

Licenses
  Tridium.license (Tridium 3.6 - never expires)
  TAC_LLC.license (TAC_LLC 3.6 - never expires)

Certificates
  Tridium.certificate (Tridium - never expires)
  TAC_LLC.certificate (TAC_LLC - never expires)

Resolution

There are two ways to resolve this issue.

1. If you have previously installed the TAC_LLC.certificate in any other version of the G3 software, you can import that certificate into the version you are currently running.
   1. Open Workbench and connect to the subject ENC.
   2. Open the Platform then select License Manager.
   3. In the License Manager, select [Import] under the certificate section of the window.
   4. Browse to the "certificates" folder under any other G3 installation folder and locate the TAC_LLC.certificate file.  If the file is not found, check the "certificates" folder of another G3 folder. 
   5. Click on the TAC_LLC.certificate file name then click [OK]. The certificate will automatically be copied and installed.
       
2. If public ethernet connectivity is available or the certificate is not found, download the TAC_LLC certificate from The Exchange Download Center. Use Workbench to import the downloaded file.