Issue
When downloading a controller in the Vista System Plug-in, messages are received saying the System Plug-in is waiting for the controller to restart, but this never completes successfully. This message may be shown many times.
Environment
- Vista System Plug-in
- LonMaker
- Xenta programmable controllers
- Xenta 280, 281, 282, 283, 300, 301, 302, 401, 401:B
Cause
There may be several different causes including communications errors or a corrupted application. However, by taking the controller offline in LonMaker, any extraneous interaction with the controller is temporarily ignored during the download.
Resolution
First, please double check the Vista ToolPack version that is installed, and make sure the version matches TAC Vista Server version. If not, please uninstall the Vista ToolPack and install the correct version of ToolPack. TAC Vista ToolPack can be download from Extranet (Software and Firmware > Engineering Tools).
- In LonMaker force the controller's neuron chip into a configured, bypass mode:
- Right-click the controller and select "Manage"
- In the LonMaker Device Manager window click "Offline"
- Download the controller in the Vista System Plug-in.
- In LonMaker set the controller's neuron chip back to configured, online mode:
- Click "Online" in the LonMaker Device Manager window then close window
