Issue
The SP-C Controller was deleted and recreated with the Controller wizard to create default objects. The Controller had previously been online and downloads were successful.
After being recreated with the wizard, downloads are failing with a failed loading dat file error message seen in the Controllers Download Diagnostics Window.
Failed to load DAT file. Path = 'C:\ProgramData\Schneider Electric\SecurityExpert\Download\13.dat' , Error code = 80070002
Product Line
EcoStruxure Security Expert
Environment
- Security Expert Client
- SP-C
Cause
The Controller still had configuration settings from the previous setup that were causing a conflict.
Resolution
Clear the Controller by factory defaulting it, then reconfigure.
For instructions on how to default a controller, refer to the Hardware Configuration section Defaulting a Controller in the SP-C Installation Manual - System Controller.
