Issue
After enabling Federal Information Processing Standard (FIPS) Compliance in Windows Security settings, the following issues are observed in Device Administrator:
- Cannot export server list
Error: "The server list could not be exported."
Reason: The file could not be encrypted."The server list could not be exported." Reason: The file could not be encrypted
- Cannot export root certificate with private key
Error: "Export of CA root certificate failed: Could not encrypt the certificate."
Export of CA root certificate failed: Could not encrypt the certificate.Product Line
EcoStruxure Building Operation
Environment
- Building Operation Device Administrator
- FIPS compliance
Cause
Device Administrator is not FIPS compliant. Enabling FIPS mode in Windows enforces the use of FIPS-compliant cryptographic algorithms across all applications. This can lead to failures in applications that do not support these standards.
Resolution
To work around this issue:
- Temporarily disable FIPS on the affected PC
or - Use another PC where FIPS is not enabled to perform the export operations.
