Issue
Is it possible to use existing in-built Custom Formats and the new Custom Credentials in Security Expert on the same reader at the same time.
Product Line
EcoStruxure Security Expert
Environment
- Card Formats
- Custom Credentials
Cause
A library of inbuilt Card Formats has been in Security Expert for some time.
Primary and Secondary Reader Formats allow 2 different inbuilt Card Formats to be used on the same Reader.
What happens when a user tries to introduce the newer Custom Credential?
Resolution
Primary and Secondary Reader Formats can still be used in on the same Reader in Security Expert when using inbuilt Card Formats. However once using newer Custom Credentials a Reader can either use an inbuilt Card Format OR a Custom Credential BUT NOT BOTH.
