Issue
Correct Boot Up sequence for I/NET Enterprise Server Level Integration to StruxureWare.
Product Line
EcoStruxure Building Operation, TAC INET
Environment
I/NET to StruxureWare Enterprise Server Level Integration
Cause
Sites which are recovering from a power failure are are using Remote Client with I/O may have certain failures within the system.
A site where I/NET works on the local PC but devices seem offline from the Enterprise server may have had the Enterprise Server Start before the I/Net I/O Server
A site where I/NET points can be controlled from the ES, but messages are not received by either the ES or I/NET AMT may have had the SQL server start after the ES or I/NET IO Server started.
Resolution
- Restart the SQL Server or Server PC
- Restart the I/NET I/O Server and ensure it is running as a service
- Restart the Enterprise Server
In order to add the I/NET I/O Server as a dependency for the Enterprise Server use the command prompt line below. Be sure to change the 1.X to reflect the current version of SBO installed.
- Open the Command prompt
- Enter the command: sc config "Building Operation 1.X Enterprise Server" depend= inet7iosrv
