Issue
Using active directory with Change Control feature does not authenticate when signing
Product Line
EcoStruxure Building Operation
Environment
- Building Operation release 3.1 and above
- Building Operation Enterprise Central
- Building Operation Enterprise Server
- Building Operation SmartX Controllers
Cause
The interaction of Active Directory and Change Control is not clearly defined in the documentation when both are in use. Although Active Directory within Building Operation Domains can use both the Fully Qualified Domain Name (FQDN) and Netbios Windows Domain names it is recommended that only the Netbios Domain name be used if Change Control is implemented.
Refer to EBO Known Issues & Solution topic Change Control and Windows Active Directory not authenticating - Communities (se.com) for updates.
Resolution
When using Active Directory with Change Control only add the Windows Netbios name to the Building Op...
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