Cannot restore SAV file to controller or cannot save controller in Network Configuration

[Product_Support]

Issue

Cannot restore SAV file to Controller be it a 7798, 7793, 7716, 7756, 7718, etc. and possibly cannot save controller in Netcon

Environment

I/NET site with controllers

Cause

Need to restore database to controller but cannot save in Network Configuration

Resolution

Problem is the database does not have what Network Configuration sees, then you have the + symbol in Cnf on the far right. If you save, then exit Netcon, then go back into Netcon and it still shows a + symbol in Cnf, then the save is not being saved to the database. Remove SQL database and create fresh clean database. Then save the controller in Netcon then you can restore the SAV file to the controller.