Issue
Cannot get the serial communications in the Pocket IA software to work on an HP IPAQ H1945 (or other similar Pocket PC devices).
Environment
- Pocket IA software
- HP IPAQ H1945
Cause
Some Pocket-PC devices do not support a serial interface regardless of the availability of a serial cable that is plug compatible with the Pocket-PC device.
Resolution
The following procedure can be used to determine if the Pocket-PC device supports a serial interface.
- On the PDA, from the Start menu, select ActiveSync
- From the Tools menu (in ActiveSync), select Options
- On the displayed "PC Synchronization" screen, select the "Options" button.
- On the "PC Synchronization Options" screen displayed, you should see a checkbox with the description "Enable PC Sync using this connection:" with a pull-down selection box immediately below it. Click on the down-arrow at the right end of that box. If the list in the box shows only "`BlueToothActiveSync" and "`USB", the device does not support serial communications and therefore is not usable with the Pocket IA software.
