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Can not get MQTT broker online after upgrade to EBO 2023

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Can not get MQTT broker online after upgrade to EBO 2023

Janeway Jonas_Brissman Janeway
‎2023-07-03 05:13 PM

on ‎2023-07-03 05:13 PM

Issue

The connection to the MQTT broker is not working and the MQTT client in the ES is offline following an upgrade from EBO 2022 to EBO 2023.
The following error message can be seen in the ES trace.log:

nsp.csc.mqtt.MqttNetwork Connection failed: TCP/TLS connect failure 

Product Line

EcoStruxure Building Operation

Environment

  • Building Operation Enterprise Server
  • Building Operation Enterprise Central
  • MQTT integration

Cause

The reason for the connection issue is that the client certificate that is used is (self-signed) signed using SHA1. Since OpenSSL 3.0 this is forbidden at the default security level (which EBO is using) due to it having less then 80 security bits.

See text in picture below taken from https://www.openssl.org/docs/man3.0/man3/SSL_CTX_set_security_level.html The default level is 1 and that is the setting EBO is using.

rtaImage (2).png

Resolution

Change the client certificate to one not using signing signature MD5 or SHA1.

The certificate signature can be checked using the following OpenSSL command:

openssl x509 -in cert.pem -noout -text

Below is an example of how to use OpenSSL to check the certificate signing signature on the client certificate:

rtaImage (3).png

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