Issue
Alarm not received by Vista Workstation with a Xenta 511/527 present
Environment
- TAC Vista Workstation
- Xenta 511, 527
- Alarm queue
Cause
Vista Workstation or the Xenta 511/527 can act a the alarm master. If the Xenta 511/527 is set as an alarm master then it will intercept the alarm before it gets to Vista Server.
Resolution
To check whether this is happening, trigger an alarm in a Xenta controller and check the properties of the alarm object. If the status tab shows the Xenta Alarm Status as "Alarm" and the this alarm is not present in Vista Workstation then you should check the setting in the Xbuilder project.
