Issue
The Alarm Priority does not display the correct value (110) in the Alarm View or Event View when the Alarm is in the "Alarm" state and displays 100 Value instead. It displays correctly in the Alarm view when the alarm state is "Acknowledged" or "Reset", and it displays correctly in the Event view when the alarm state is "Reset
Product Line
EcoStruxure Building Operation
Environment
- Building Operation Workstation
- Building Operation Automation Server
- Building Operation Enterprise Server
Cause
Incorrect configuration
Resolution
- There is an"Alarm decorator override" that seems to override the priority for the alarm
- If in alarm state and priority is 110, then the priority is overridden to 100 as configured in the alarm decorator object
- Removing the override in the decoration will resolve this issue
