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After a flash upgrade to a Net Controller, getting "Copy Protection Violation" error

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After a flash upgrade to a Net Controller, getting "Copy Protection Violation" error

Picard Product_Support
‎2018-09-06 02:50 PM

Issue

After a flash upgrade to a Net Controller, getting "Copy Protection Violation" error

Environment

Net Controller

Cause

After a flash upgrade to a Net Controller, you see a "Copy Protection Violation" error. This can be corrected by flashing with a different flash file. The Net Controller flash files come in 2 versions per Net Controller. On the Support web page, you will see the various versions labeled "SNMP Not Set" and "Standard SNMP." These labels can be misleading.

Resolution

If you have a controller that has been upgraded to the optional SNMP Alarming, you should use the “SNMP Not Set.” This flash file will upgrade the controller to the specific version of firmware without interfering with SNMP.

As of version 1.5, Continuum CX controllers ((CX99xx, CX94XX, CX9201), and as of version 1.2 of the 9702 SiteController and version 1.0 of the bCX1 controllers (96xx and 40xx) can be located and managed on corporate Ethernet networks with support for SNMP. These controllers have “Standard SNMP” functionality. Using an SNMP Browser, the controllers can be seen as part of the corporate network.

If SNMP Alarming has been purchased, the controller will deliver Continuum alarms to SNMP Browsers. The SNMP Alarming option can be added in the field by updating the controller with a file purchased from the Repair Department.

You can determine if your controller has SNMP alarming enabled by editing the controller and selecting the Options tab. If you only see SNMP: Enabled, this controller is enabled for Standard SNMP. Flash upgrade this controller with the files labeled “Standard SNMP.”

If you view the Controller Options tab and see SNMP: Enable, SNMP Notifications, SNMP Alarm Table Size and SNMP Alarm Links, this controller has been enabled for SNMP alarming. Flash upgrade this controller with the files labeled “SNMP Not Set.”

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