Issue
- Upgrading the Automation Server firmware from version 1.0 to 1.2 or 1.3 fails
- Upgrading the Automation Server firmware from version 1.1 to 1.3 fails
- AS is going into failsafe when attempting to upgrade it to version 1.2
Product Line
EcoStruxure Building Operation
Environment
- StruxureWare Building Operation 1.2 and 1.3
- AS-L
- AS-B
Cause
It is not possible to upgrade an AS more than one version at a time.
Resolution
Upgrading from 1.0 to 1.3 should be done as follows::
- Install Device Administrator version 1.1 (if not already done) and upgrade the AS to firmware version 1.1
- After the upgrade has finished and the AS is ready, upgrade to version 1.2 from Device Administrator version 1.2
- When the AS is ready again, upgrade to version 1.3 from Device Administrator version 1.3
