Share Your Feedback – Help Us Improve Search on Community!
Please take a few minutes to participate in our Search Feedback Survey. Your insights will help us deliver the results you need faster and more accurately.
Click here to take the survey
Unsupported Screen Resolution or DPI issues
Ask the Community
Ask questions, get advice from experts and peers on Digital Automation & Energy Management.
Search in
Improve your search experience:
Exact phrase→Use quotes " "(e.g., "error 404")
Wildcard→Use * for partial words(e.g., build*, *tion)
AND / OR→Combine keywords(e.g., login AND error, login OR sign‑in)
Keep it short→Use 2–3 relevant words, not full sentences
Filters→Narrow results by section(Knowledge Base, Users, Products)
Send a co-worker an invite to the portal.Just enter their email address and we'll connect them to register. After joining, they will belong to the same company.
You have entered an invalid email address. Please re-enter the email address.
This co-worker has already been invited to the Exchange portal. Please invite another co-worker.
Please enter email address
Send InviteCancel
Invitation Sent
Your invitation was sent.Thanks for sharing Exchange with your co-worker.
Link copied. Please paste this link to share this article on your social media post.
Posted: 2023-03-1702:58 PM
Unsupported Screen Resolution or DPI issues
Hi hope its a quick fix i get this pop up on SoMove I tired one fix I saw online but this still didn't work that involved deleting a file (ShellWorkItem.state).
But no joy any help will be much appreciated.
Thanks
Louis
SoMove doesn't support current screen resolution. Your current resolution is 800 x 600, 144 DPI (150%).
It is highly recommended that you set the screen resolution to the supported screen resolution and restart the application. Otherwise SoMove application may look unsightly.
Note: • The supported resolution are 1024 x 768, 1366 x 768, 1600 x 900 and 1920 x 1080. • The supported DPIs are 96 DPI (100%) and 120 DPI (125%).