Micom P243

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Hello All,
I need to ask the experts about the P243 watchdog contacts. When relay is energized, it is showing healthy LED glowing ON, but the watchdog contact M13 & M14 which must be closed after relay is powered on, it is remained open and sometimes it is closing by itself after a delay while sometimes not closing and we have to switch Off/On power to relay.

I believe, it is malfunctioning. How to rectify this issue. Also if it is not closed after relay is energized, the relay should not show "Healthy".

I would appreciate your support please guide in this matter.

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