Micom P127 relay "No software" alarm when turned on

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When Micom P127 relay is turned on by 110V DC auxilliary supply no communication it shows "BOOT -C55X rev G" "NO SOFTWARE".Also when communicating via Easeenergy through cable no response from relay side.How to resolve this issue,please share.

Thanks in advance.

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Micom P127 relay &quot;No software&quot; alarm when turned on