Error message like this

Anonymous user · ‎2020-07-28

CraigEl · ‎2020-08-13

I can't tell very much from a screen shot. But as a first step you should run the SBO Reports Agent Configuration Tool from the community.

If you don't have access to this then you should contact your local Schneider Electric team to request the correct access to the Community.

See Answer In Context

CraigEl · ‎2020-08-13

It looks like a strange path, I'd expect to see backslash (\) characters in the path. It seems like it might be something strange due to Operating System language.

It may also be permissions are you installing as an Administrator?

I suggest that you contact your local Schneider Electric Support organization to get assistance.

See Answer In Context

CraigEl · ‎2020-07-28

I don't see any images!

However please start by letting us know how you have configured the system:

Are the ES and reports server on different computers or the same?

Did you run the reports preparation tool before installing reports?

What are the Operating systems and SQL versions?

I don't see that you have access to our forums, are you a Schneider Electric Partner? If you aren't then you should contact your local Schneider Electric technical support organization.

Anonymous user · ‎2020-07-29

Re-use the ES and report servers on different computers?
Answer: ES Server and Report Server are the same PC.
Run the report preparation tool before installing the report. 
answer:No
What is the Operational and SQL version? 
Answer: The operating system is Windows 7 32 bit and the SQL version is 2012.

CraigEl · ‎2020-07-29

Since you once again have refused to answer the question about you being a Schneider Electric Partner or an end user, I can only assume that you are not a a Schneider Electric Partner. You should contact your local Schneider Electric technical support organization for further assistance.

Anonymous user · ‎2020-08-13

We are partners. I have the code,

Question: Please tell me why you are getting this error message

CraigEl · ‎2020-08-13

I can't tell very much from a screen shot. But as a first step you should run the SBO Reports Agent Configuration Tool from the community.

If you don't have access to this then you should contact your local Schneider Electric team to request the correct access to the Community.

Anonymous user · ‎2020-08-13

Can I see why the error pops up when I install Enterprise Central

CraigEl · ‎2020-08-13

It looks like a strange path, I'd expect to see backslash (\) characters in the path. It seems like it might be something strange due to Operating System language.

It may also be permissions are you installing as an Administrator?

I suggest that you contact your local Schneider Electric Support organization to get assistance.

Anonymous user · ‎2020-08-18

The report was installed while connecting the Internet LAN line and entering a static IP.
Question Are the reports and Internet static IPs related?

Anonymous user · ‎2020-08-19

Version is 2.0

There is one Enterprise Server PC and one Report Server PC.

You have installed a web report server.

ink https://community.se.com/t5/Building-Automation-Knowledge/Unable-to-log-in-to-the-report-server-via-a-web-browser/ta-p/4288 
Can I connect it as it hangs


Additional Questions Can the Enterprise be used with a 3-month license?