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Posted: 2024-07-23 10:05 PM
Hi , I am currently working on validating a SCADA monitoring project, need a help on resolving an issue where I encountered crashing in Client Server every time. Is there a way I could do to resolve this issue moving forward? I have attached the respective screenshots for reference. Thank you.
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Posted: 2024-07-24 09:44 PM
Hi @Ash97,
It is impossible to tell from the screenshot what the root cause of the crash is.
It would be helpful to provide version details, some basic information about your system setup.
You can also have a look at the exception report zip file, open this up and see the syslog.log or debug.log files, as they may give a hint as to roughly where in the code base it is crashing.
I would recommend you reach out to your local support channel (either Schneider Electric technical support or AVEVA support) to troubleshoot this issue further.
It is unlikely we will be able to solve this over a forum chat.
You could also try testing Example or ExampleSA project to see if they experience the crash or if it is specific to your project.
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