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feedback on forums

APC UPS for Home and Office Forum

Schneider Electric support forum for our APC offers including Home Office UPS, Surge Protectors, UTS, software and services and associated products designed to share knowledge, installation, and configuration.

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JasonD_apc
Ensign
Ensign
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167

feedback on forums

This was originally posted on APC forums on 9/7/2011


Not sure where to post this. But this is my feedback:

The sign up wouldn't tell me what usernames were used. Each time I tried one, I had to retype the captcha. This is annoying enough as is, but I had to retype captchas 3 or 4 times before they would work -- even though they were simple! I think you're showing O's and 0's and I's and 1's (i.e. letters and numbers), which is plain silly and annoying. Also, not all of the checkboxes are remembered when the form rejects my (legit) application, which is a further pain.

The forums do not have watching of threads you start & reply to turned on by default. I've never understood this. It means people aren't notified when they come here to ask a question.

Also it'd be great if there was a signature option, like other forums.

I think the "message edited by xxx" at the bottom of edits just adds more complexity to the page while adding nothing useful. Why not just gray it out and make it smaller, and not look as though I typed it myself? I know I'm being picky.

Just some thoughts...
Jason Doucette

Message was edited by: JasonD

Message was edited by: JasonD

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Accepted Solutions
JasonD_apc
Ensign
Ensign
0 Likes
0
167

Re: feedback on forums

This was originally posted on APC forums on 9/8/2011


Thanks, it's nice that people are listening. And it's all for constructive criticism, to improve the site.

Take care,
Jason Doucette

See Answer In Context

2 Replies 2
BillP
Administrator Administrator
Administrator
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167

Re: feedback on forums

This reply was originally posted by Angela on APC forums on 9/8/2011


hi jason,

i agree with all of your points and i struggle with some of it as well, even being one of the moderators. i will pass this along to the appropriate folks here at APC to see if we can pursue some changes at any point.

JasonD_apc
Ensign
Ensign
0 Likes
0
168

Re: feedback on forums

This was originally posted on APC forums on 9/8/2011


Thanks, it's nice that people are listening. And it's all for constructive criticism, to improve the site.

Take care,
Jason Doucette