Welcome to the new Schneider Electric Community

It's your place to connect with experts and peers, get continuous support, and share knowledge.

Close
Help
Important Announcement: WELCOME to the Schneider Electric Community! We have moved to a new address: community.se.com — bookmark it today and contact SchneiderCommunity.Support@se.com if you have any questions!
Help
Ask the Community Community Guidelines Community User Guide How-To & Best Practices Contact Support
Invite a Co-worker
Send a co-worker an invite to the Exchange portal.Just enter their email address and we’ll connect them to register. After joining, they will belong to the same company.
Send Invite Cancel
82697members
350420posts

WIN7 new PC

APC UPS for Home and Office Forum

Schneider Electric support forum for our APC offers including Home Office UPS, Surge Protectors, UTS, software and services and associated products designed to share knowledge, installation, and configuration.

Solved Go to Solution
Back to APC UPS for Home and Office Forum
Solved
jgk1938_apc
Crewman
Crewman

Posted: ‎2021-06-29 07:40 AM

0 Likes
2
129

Posted: ‎2021-06-29 07:40 AM

WIN7 new PC

This was originally posted on APC forums on 1/12/2012

I just bought a new PC with Win7. I have an APC UPS, BE750G that I've been using with an XP PC. I installed the CD that came with it, now I get messages that the PC can't communicate with the UPS. When I open up the pgm, it takes a few seconds, then it shows that everything is OK. Can you help?

Joe Kovacs

Reply

Accepted Solutions
jgk1938_apc
Crewman
Crewman

Posted: ‎2021-06-29 07:40 AM

0 Likes
0
129

Posted: ‎2021-06-29 07:40 AM

Re: WIN7 new PC

This was originally posted on APC forums on 1/12/2012

Chris,

Yes, the data cable is connected, and when I open the pgm, it shows OK. The attached jpeg shows this.

See Answer In Context

Attachments
Reply
2 Replies 2
BillP
Administrator Administrator
Administrator

Posted: ‎2021-06-29 07:40 AM

0 Likes
0
129

Posted: ‎2021-06-29 07:40 AM

Re: WIN7 new PC

This reply was originally posted by Chris on APC forums on 1/12/2012

Do you have the data cable(usb cable) connected from the UPS to the computer? If so, could you take a screenshot of the powerchute program so we can see if its communicating?

Reply
jgk1938_apc
Crewman
Crewman

Posted: ‎2021-06-29 07:40 AM

0 Likes
0
130

Posted: ‎2021-06-29 07:40 AM

Re: WIN7 new PC

This was originally posted on APC forums on 1/12/2012

Chris,

Yes, the data cable is connected, and when I open the pgm, it shows OK. The attached jpeg shows this.

Attachments
Reply
Invite a Colleague
Found this content useful? Share it with a Colleague!
Invite a Colleague

Forums

Knowledge Center

Events & webinars

Ideas

Blogs

Get Started