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WIN7 new PC

APC UPS for Home and Office Forum

Schneider Electric support forum for our APC offers including Home Office UPS, Surge Protectors, UTS, software and services and associated products designed to share knowledge, installation, and configuration.

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jgk1938_apc
Crewman
Crewman
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129

WIN7 new PC

This was originally posted on APC forums on 1/12/2012


I just bought a new PC with Win7. I have an APC UPS, BE750G that I've been using with an XP PC. I installed the CD that came with it, now I get messages that the PC can't communicate with the UPS. When I open up the pgm, it takes a few seconds, then it shows that everything is OK. Can you help?

Joe Kovacs


Accepted Solutions
jgk1938_apc
Crewman
Crewman
0 Likes
0
129

Re: WIN7 new PC

This was originally posted on APC forums on 1/12/2012


Chris,

Yes, the data cable is connected, and when I open the pgm, it shows OK. The attached jpeg shows this.

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2 Replies 2
BillP
Administrator Administrator
Administrator
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129

Re: WIN7 new PC

This reply was originally posted by Chris on APC forums on 1/12/2012


Do you have the data cable(usb cable) connected from the UPS to the computer? If so, could you take a screenshot of the powerchute program so we can see if its communicating?

jgk1938_apc
Crewman
Crewman
0 Likes
0
130

Re: WIN7 new PC

This was originally posted on APC forums on 1/12/2012


Chris,

Yes, the data cable is connected, and when I open the pgm, it shows OK. The attached jpeg shows this.

Attachments