Help
  • Explore Community
  • Get Started
  • Ask the Community
  • How-To & Best Practices
  • Contact Support
Notifications
Login / Register
Community
Community
Notifications
close
  • Forums
  • Knowledge Center
  • Events & Webinars
  • Ideas
  • Blogs
Help
Help
  • Explore Community
  • Get Started
  • Ask the Community
  • How-To & Best Practices
  • Contact Support
Login / Register
Sustainability
Sustainability

Ask Me About Webinar: Data Center Assets - Modeling, Cooling, and CFD Simulation
Join our 30-minute expert session on July 10, 2025 (9:00 AM & 5:00 PM CET), to explore Digital Twins, cooling simulations, and IT infrastructure modeling. Learn how to boost resiliency and plan power capacity effectively. Register now to secure your spot!

UTS6H Hardwire Kit question

APC UPS for Home and Office Forum

Support forum to share knowledge about installation and configuration of APC offers including Home Office UPS, Surge Protectors, UTS, software and services.

cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Show  only  | Search instead for 
Did you mean: 
  • Home
  • Schneider Electric Community
  • APC UPS, Critical Power, Cooling and Racks
  • APC UPS for Home and Office Forum
  • UTS6H Hardwire Kit question
Options
  • Mark Topic as New
  • Mark Topic as Read
  • Float this Topic for Current User
  • Bookmark
  • Subscribe
  • Mute
  • Printer Friendly Page
Invite a Co-worker
Send a co-worker an invite to the portal.Just enter their email address and we'll connect them to register. After joining, they will belong to the same company.
You have entered an invalid email address. Please re-enter the email address.
This co-worker has already been invited to the Exchange portal. Please invite another co-worker.
Please enter email address
Send Invite Cancel
Invitation Sent
Your invitation was sent.Thanks for sharing Exchange with your co-worker.
Send New Invite Close
Top Experts
User Count
BillP
Administrator BillP Administrator
2151
Teken
Spock Teken
101
voidstar_apc
Janeway voidstar_apc
83
View All

Invite a Colleague

Found this content useful? Share it with a Colleague!

Invite a Colleague Invite
Solved Go to Solution
Back to APC UPS for Home and Office Forum
Solved
Anonymous user
Not applicable

Posted: ‎2021-06-29 06:08 PM . Last Modified: ‎2024-03-21 03:54 AM

0 Likes
1
683
  • Mark as New
  • Bookmark
  • Subscribe
  • Mute
  • Permalink
  • Print
  • Email to a Friend
  • Report Inappropriate Content

Link copied. Please paste this link to share this article on your social media post.

Posted: ‎2021-06-29 06:08 PM . Last Modified: ‎2024-03-21 03:54 AM

UTS6H Hardwire Kit question

I recently installed a UTS6H in my house. I discovered that I cannot run a generator feed into the UPS inlet and still have 6 circuits available. I contacted tech support and they told me to get the Hardwire Kit. 

Done. Got the Hardwire Kit. The kit's instructions show the removal of a circular inlet plug on the front of the unit in order to facilitate the Hardwire KIt, but my UTS6H has no circular plug on the front.

Any suggestions?

Thanks.

Attachments
Labels
  • Labels:
  • Universal Transfer Switch
Reply

Link copied. Please paste this link to share this article on your social media post.

Contact Support
  • All forum topics
  • Previous Topic
  • Next Topic

Accepted Solutions
wayne_i_apc
Lieutenant wayne_i_apc
Lieutenant

Posted: ‎2021-06-29 06:08 PM . Last Modified: ‎2024-03-21 03:54 AM

0 Likes
0
683
  • Mark as New
  • Bookmark
  • Subscribe
  • Mute
  • Permalink
  • Print
  • Email to a Friend
  • Report Inappropriate Content

Link copied. Please paste this link to share this article on your social media post.

Posted: ‎2021-06-29 06:08 PM . Last Modified: ‎2024-03-21 03:54 AM

The UPS inlet was NOT intended to be used as the generator input to the UTS. Because the UPS inlet is only rated at 15A, it would not provide enough power to distribute to all 6 UTS load circuits and as you have learned, circuit 1 does not receive power from the UPS inlet. Older versions of the UTS had a front panel generator plug which would be disconnected and removed when the hardwire kit was installed. If there is an opening on your front panel where the circular generator plug was formerly installed, install the "close-off plate" included with the kit, and follow the remaining instructions. When a generator is connected to the UTS using the hardwire kit up to 30A at 120 volts can be distributed to all 6 circuits in the UTS6H.

I hope this helps!

See Answer In Context

Reply

Link copied. Please paste this link to share this article on your social media post.

Contact Support
Reply 1
wayne_i_apc
Lieutenant wayne_i_apc
Lieutenant

Posted: ‎2021-06-29 06:08 PM . Last Modified: ‎2024-03-21 03:54 AM

0 Likes
0
684
  • Mark as New
  • Bookmark
  • Subscribe
  • Mute
  • Permalink
  • Print
  • Email to a Friend
  • Report Inappropriate Content

Link copied. Please paste this link to share this article on your social media post.

Posted: ‎2021-06-29 06:08 PM . Last Modified: ‎2024-03-21 03:54 AM

The UPS inlet was NOT intended to be used as the generator input to the UTS. Because the UPS inlet is only rated at 15A, it would not provide enough power to distribute to all 6 UTS load circuits and as you have learned, circuit 1 does not receive power from the UPS inlet. Older versions of the UTS had a front panel generator plug which would be disconnected and removed when the hardwire kit was installed. If there is an opening on your front panel where the circular generator plug was formerly installed, install the "close-off plate" included with the kit, and follow the remaining instructions. When a generator is connected to the UTS using the hardwire kit up to 30A at 120 volts can be distributed to all 6 circuits in the UTS6H.

I hope this helps!

Reply

Link copied. Please paste this link to share this article on your social media post.

Contact Support
Preview Exit Preview

never-displayed

You must be signed in to add attachments

never-displayed

 
To The Top!

Forums

  • APC UPS Data Center Backup Solutions
  • EcoStruxure IT
  • EcoStruxure Geo SCADA Expert
  • Metering & Power Quality
  • Schneider Electric Wiser

Knowledge Center

Events & webinars

Ideas

Blogs

Get Started

  • Ask the Community
  • Community Guidelines
  • Community User Guide
  • How-To & Best Practice
  • Experts Leaderboard
  • Contact Support
Brand-Logo
Subscribing is a smart move!
You can subscribe to this board after you log in or create your free account.
Forum-Icon

Create your free account or log in to subscribe to the board - and gain access to more than 10,000+ support articles along with insights from experts and peers.

Register today for FREE

Register Now

Already have an account? Login

Terms & Conditions Privacy Notice Change your Cookie Settings © 2025 Schneider Electric

This is a heading

With achievable small steps, users progress and continually feel satisfaction in task accomplishment.

Usetiful Onboarding Checklist remembers the progress of every user, allowing them to take bite-sized journeys and continue where they left.

of