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Posted: 2021-06-29 11:07 PM . Last Modified: 2024-03-20 12:53 AM
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Posted: 2021-06-29 11:07 PM . Last Modified: 2024-03-20 12:53 AM
Hi, I hope someone can help with this. I installed my UTS10BI today and after the unit completed the initialization and
self diagnostics two error codes appeared; (1) CKT Fault condition, and (2) CKT 8 No Output, all the panel circuit led's flash
except circuit #4 led which remains illuminated.
Can someone tell me what these codes mean and how to solve this condition. Thanks.
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Posted: 2021-06-29 11:07 PM . Last Modified: 2024-03-20 12:53 AM
Hi Yellow card,
Unfortunately, it doesn't look good. Please contact the Schneider Electric / APC call center for further troubleshooting. As Angela indicated, this will likely result in a replacement being issued.
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Posted: 2021-06-29 11:07 PM . Last Modified: 2024-03-20 12:53 AM
I talked to SecretSquirrel and he indicated the unit might need to be replaced..
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Posted: 2021-06-29 11:07 PM . Last Modified: 2024-03-20 12:53 AM
Hi Yellow card,
Unfortunately, it doesn't look good. Please contact the Schneider Electric / APC call center for further troubleshooting. As Angela indicated, this will likely result in a replacement being issued.
Link copied. Please paste this link to share this article on your social media post.
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