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Test e-mail failed; smtp configuration error

APC UPS for Home and Office Forum

Schneider Electric support forum for our APC offers including Home Office UPS, Surge Protectors, UTS, software and services and associated products designed to share knowledge, installation, and configuration.

Solved
inventec_apc
Crewman
Crewman
0 Likes
1
589

Test e-mail failed; smtp configuration error

This was originally posted on APC forums on 12/5/2011


Hello,

We have bought an SUA3000RMI2U. The UPS is in a network configuration with 2 other PC's. Via a switch and 3G router the UPS has internet access.

The network provider has told us that the following smtp server should be used: mail.kpnmail.nl. No useraccount or password is needed and port 25 is used for sending e-mail. As far as I can tell, everything should work, but it doesn't. We get the following error messsage 'Test e-mail failed; smtp configuration error'. The primary DNS is set as the gateway address of the router: 192.168.1.1.

Any help to solve this issue is much appreciated.

Regards,
Rob.


Accepted Solutions
inventec_apc
Crewman
Crewman
0 Likes
0
589

Re: Test e-mail failed; smtp configuration error

This was originally posted on APC forums on 12/5/2011


Hello,

We sorted out the problem. It appeared that the e-mail server had to be set to external (recipient) and not to local.

Regards,
Rob.

See Answer In Context

1 Reply 1
inventec_apc
Crewman
Crewman
0 Likes
0
590

Re: Test e-mail failed; smtp configuration error

This was originally posted on APC forums on 12/5/2011


Hello,

We sorted out the problem. It appeared that the e-mail server had to be set to external (recipient) and not to local.

Regards,
Rob.