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TYPICAL BATTERY LIFE FOR SUA3000RMXL3

APC UPS for Home and Office Forum

Schneider Electric support forum for our APC offers including Home Office UPS, Surge Protectors, UTS, software and services and associated products designed to share knowledge, installation, and configuration.

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kgrimm38_apc
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TYPICAL BATTERY LIFE FOR SUA3000RMXL3

This was originally posted on APC forums on 2/8/2011


Hello APC Forum Members,

I purchased an SUA3000RMXL3 back in January 2010 and its already telling me to replace the battery. Is it typical that a UPS battery for a $1300 dollar UPS only holds up for 1 year? That's pretty lame if you ask me.

Thanks


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BillP
Administrator Administrator
Administrator
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59

Re: TYPICAL BATTERY LIFE FOR SUA3000RMXL3

This reply was originally posted by Angela on APC forums on 2/8/2011


no problem.

See Answer In Context

3 Replies 3
BillP
Administrator Administrator
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59

Re: TYPICAL BATTERY LIFE FOR SUA3000RMXL3

This reply was originally posted by Angela on APC forums on 2/8/2011


no, it is not typical. [check out this knowledgebase article|http://nam-en.apc.com/app/answers/detail/a_id/8301/]

is it a geniune APC RBC? it sounds like that you bought the UPS brand new so it of course should be. depending on the environment, the battery could fail prematurely. if the battery is faulty, it could also display these symptoms.

Smart UPS have a two year warranty which includes the UPS and battery. if you want to contact tech support, they will review a few things with you and if they deem the battery faulty, then they can send a replacement battery for you.

kgrimm38_apc
Cadet
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59

Re: TYPICAL BATTERY LIFE FOR SUA3000RMXL3

This was originally posted on APC forums on 2/8/2011


Yes, It is genuine. I will contact tech support now. Thanks very much for your reply! 8-)

BillP
Administrator Administrator
Administrator
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60

Re: TYPICAL BATTERY LIFE FOR SUA3000RMXL3

This reply was originally posted by Angela on APC forums on 2/8/2011


no problem.