SmartUPS 700-Battery Charge Lights Blinking-Powerchute Report Inconsistent

[Anonymous user]

I have a SmartUPS 700 with serial connection to computer and new batteries as of October 2010 running Powerchute BE 8.0.1.609 and Windows 7 Professional. All 5 battery charge lights are on but blinking. Powerchute reports Device Status:Battery Discharged but also reports under Battery Charge: 100%. UPS load is 20.2%. Line Voltage and Output Voltage are the same at 124.1. Battery Voltage is 27.5. Runtime remaining is 3 minutes. Any idea what's going on.

[Anonymous user]

Thanks. That answers my question

[Anonymous user]

Good to hear that Gemeng! Have a great day!

[Anonymous user · Accepted solution]

Hi Gemeng,

Are you using a genuine APC battery? Do you have the model and serial number by any chance?

The link below should give you an idea of what might cause the battery charge to blink on a Smart UPS.
[Kbase 1497|http://nam-en.apc.com/app/answers/detail/a_id/1497/kw/BBG%20flashing]