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SMART UPS not so smart! (grin)

APC UPS for Home and Office Forum

Schneider Electric support forum for our APC offers including Home Office UPS, Surge Protectors, UTS, software and services and associated products designed to share knowledge, installation, and configuration.

davecason
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SMART UPS not so smart! (grin)

Hi Folks,

 

 

End user in this case - Smart UPS 1500 on power chute 10.0.5.301 for some odd reason the UPS keeps telling me randomly that the batteries in the UPS are "discharged" - just started showing up a month ago and the batteries are new in OCT of 21.

 

I get the email from the alert service - I login to the UPS and check the  Battery Management under SMART-UPS1500 on the green menu in the browser and I get back:

 

Battery Status

Battery Status             = Normal
Battery Charge           = 100.0  %
Battery Voltage           = 27.3 VDC
Runtime Remaining    = 25  Minutes

- Predictive Battery Replacement
 
Battery Installation Date      10  (mm)    2021   (yyyy)

Replacement Battery     Re-Order Battery

 

 

So it's all happy and good but what's causing these constant " battery discharged" event?

 

Cheers'
Dave C

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