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S15 Clicking

APC UPS for Home and Office Forum

Schneider Electric support forum for our APC offers including Home Office UPS, Surge Protectors, UTS, software and services and associated products designed to share knowledge, installation, and configuration.

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MikeKi_apc
Crewman
Crewman
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2
165

S15 Clicking

This was originally posted on APC forums on 10/3/2009


My S15 constantly clicks. The input voltage to the unit regulary goes to 116V which causes the power conditioning to turn on and the relay to fire. Is there is anyway to adjust the voltage that turns on the conditioning? I know this is a defeating part of the value of the UPS, but having the unit click every minute or so will make me disconnect it.

Any suggestions?

Thanks Mike

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MikeKi_apc
Crewman
Crewman
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0
165

Re: S15 Clicking

This was originally posted on APC forums on 10/7/2009


Thanks for the suggestion. I had tried playing with that setting. Even on low sensitivity the unit kicks on when power drops below 116V which is regularly. I'm not sure if the power is really fluctuating, or it's the unit.

Any other ideas?

Mike

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2 Replies 2
BillP
Administrator Administrator
Administrator
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165

Re: S15 Clicking

This reply was originally posted by Jonathan on APC forums on 10/5/2009


Welcome to the APC Forum Mike!

Please use this link to retrieve the User Manual of an S15 -- [http://www.apcmedia.com/salestools/ASTE-6Z7V9A_R0_EN.pdf]. Once you are on that page go to page 2-16 and look for Sensitivity adjustment. Adjust it to a much more lower sensitivity and let us know if there are any changes once you have applied it.

MikeKi_apc
Crewman
Crewman
0 Likes
0
166

Re: S15 Clicking

This was originally posted on APC forums on 10/7/2009


Thanks for the suggestion. I had tried playing with that setting. Even on low sensitivity the unit kicks on when power drops below 116V which is regularly. I'm not sure if the power is really fluctuating, or it's the unit.

Any other ideas?

Mike