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RS 1500 toggling between online and battery all the time

APC UPS for Home and Office Forum

Schneider Electric support forum for our APC offers including Home Office UPS, Surge Protectors, UTS, software and services and associated products designed to share knowledge, installation, and configuration.

Solved
Brianbotkiller_apc
Cadet
0 Likes
1
120

RS 1500 toggling between online and battery all the time

This was originally posted on APC forums on 10/28/2012


Hello,

Just as the title says. Has worked fine for a long time. Now randomly doing this. Everything else is fine in my house. Have reset the unit, removed and reinserted the battery, nothing. It keeps toggling for no reason. Does not read overload or battery replace. Would love input as to if there is anything else to be done.


Accepted Solutions
Techsplosion_apc
Ensign
Ensign
0 Likes
0
120

Re: RS 1500 toggling between online and battery all the time

This was originally posted on APC forums on 10/29/2012


It's possible that the input voltage is fluctuating outside of the units range required for online operation. BackUPS by default ship at "medium" sensitivity, you could try and set it to "low" and see if that helps. If you head to the knowledge base on apc.com and search for "FA158951", there will be an article on how to modify the sensitivity for a BR1500.

Here's the link to the APC knowledge base: http://www.apc.com/site/support/index.cfm/faq/

See Answer In Context

1 Reply 1
Techsplosion_apc
Ensign
Ensign
0 Likes
0
121

Re: RS 1500 toggling between online and battery all the time

This was originally posted on APC forums on 10/29/2012


It's possible that the input voltage is fluctuating outside of the units range required for online operation. BackUPS by default ship at "medium" sensitivity, you could try and set it to "low" and see if that helps. If you head to the knowledge base on apc.com and search for "FA158951", there will be an article on how to modify the sensitivity for a BR1500.

Here's the link to the APC knowledge base: http://www.apc.com/site/support/index.cfm/faq/