RS 1500 toggling between online and battery all the time

Anonymous user · ‎2021-06-29

Hello,

Just as the title says. Has worked fine for a long time. Now randomly doing this. Everything else is fine in my house. Have reset the unit, removed and reinserted the battery, nothing. It keeps toggling for no reason. Does not read overload or battery replace. Would love input as to if there is anything else to be done.

Anonymous user · ‎2021-06-29

It's possible that the input voltage is fluctuating outside of the units range required for online operation. BackUPS by default ship at "medium" sensitivity, you could try and set it to "low" and see if that helps. If you head to the knowledge base on apc.com and search for "FA158951", there will be an article on how to modify the sensitivity for a BR1500.

Here's the link to the APC knowledge base: http://www.apc.com/site/support/index.cfm/faq/

See Answer In Context

Anonymous user · ‎2021-06-29

It's possible that the input voltage is fluctuating outside of the units range required for online operation. BackUPS by default ship at "medium" sensitivity, you could try and set it to "low" and see if that helps. If you head to the knowledge base on apc.com and search for "FA158951", there will be an article on how to modify the sensitivity for a BR1500.

Here's the link to the APC knowledge base: http://www.apc.com/site/support/index.cfm/faq/