Ask our Experts
Didn't find what you are looking for? Ask our experts!
Dear Community Members, We are currently experiencing a technical issue that is affecting the ability to create new posts. Our team is actively investigating the root cause and working to resolve it as quickly as possible. We apologize for the inconvenience and appreciate your patience. SE Community Team!
Support forum to share knowledge about installation and configuration of APC offers including Home Office UPS, Surge Protectors, UTS, software and services.
Search in
Posted: β2021-06-29 04:51 AM . Last Modified: β2024-03-22 12:24 AM
Link copied. Please paste this link to share this article on your social media post.
Posted: β2021-06-29 04:51 AM . Last Modified: β2024-03-22 12:24 AM
I just received my new BR700G and while waiting for the battery to charge, I downloaded the current version of the Powerchute PE software and I'm hoping that someone can tell me why it is necessary to hook up the USB cable that came with the UPS to use the software?
I probably won't install the software--never got around to installing the software that came with my old Belkin UPS--but I'd like to understand the purpose of the USB cable in case I change my mind and install the Powerchute software...
Thanks!
Terrie
Link copied. Please paste this link to share this article on your social media post.
Posted: β2021-06-29 04:51 AM . Last Modified: β2024-03-22 12:24 AM
Link copied. Please paste this link to share this article on your social media post.
Posted: β2021-06-29 04:51 AM . Last Modified: β2024-03-22 12:24 AM
Always nice to know when I get it right...'-}}
Thanks...
Terrie
Link copied. Please paste this link to share this article on your social media post.
Link copied. Please paste this link to share this article on your social media post.
Posted: β2021-06-29 04:51 AM . Last Modified: β2024-03-22 12:24 AM
the software monitors the UPS status (AC input voltage, battery runtime, reason for last power outage, etc) and provides it for the user. it also provides graceful shutdown (which can also be done with most UPSs natively). on supported models, it also allows you to keep track of the last battery replacement date and allows a user to change the sensitivity.
the software/USB cable is NOT required for the UPS to do its essential function of transferring to battery when there is a voltage issue or power outage. it is only for monitoring the UPS or providing graceful, unattended shutdown of the computer, which most people want.
hope that helps
Link copied. Please paste this link to share this article on your social media post.
Posted: β2021-06-29 04:51 AM . Last Modified: β2024-03-22 12:24 AM
Link copied. Please paste this link to share this article on your social media post.
Posted: β2021-06-29 04:51 AM . Last Modified: β2024-03-22 12:24 AM
Thanks for the quick reply...
Sooo...basically, the USB cable provides the communications "port" (for lack of a better term) between the UPS and the software/computer system?
Thanks!
Terrie
Link copied. Please paste this link to share this article on your social media post.
Link copied. Please paste this link to share this article on your social media post.
Posted: β2021-06-29 04:51 AM . Last Modified: β2024-03-22 12:24 AM
yes, exactly. π
Link copied. Please paste this link to share this article on your social media post.
Posted: β2021-06-29 04:51 AM . Last Modified: β2024-03-22 12:24 AM
Link copied. Please paste this link to share this article on your social media post.
Posted: β2021-06-29 04:51 AM . Last Modified: β2024-03-22 12:24 AM
Always nice to know when I get it right...'-}}
Thanks...
Terrie
Link copied. Please paste this link to share this article on your social media post.
Youβve reached the end of your document
Create your free account or log in to subscribe to the board - and gain access to more than 10,000+ support articles along with insights from experts and peers.