Help
  • Get started
  • Ask the Community
  • How-To & Best Practices
  • Contact Support
Login / Register
Brand Logo
Help
  • Get started
  • Ask the Community
  • How-To & Best Practices
  • Contact Support
close
  • Community Home
  • Forums
    • By Topic
    • By Topic
      EcoStruxure Building
      • Field Devices Forum
      • SmartConnector Forum
      EcoStruxure Power & Grid
      • Gateways and Energy Servers
      • Metering & Power Quality
      • Protection & Control
      APC UPS, Critical Power, Cooling and Racks
      • APC UPS Data Center & Enterprise Solutions Forum
      • APC UPS for Home and Office Forum
      EcoStruxure IT
      • EcoStruxure IT forum
      • EcoStruxure IT™ Advisor CFD
      Remote Operations
      • EcoStruxure Geo SCADA Expert Forum
      • Remote Operations Forum
      Industrial Automation
      • Alliance System Integrators Forum
      • AVEVA Plant SCADA Forum
      • CPG Expert Forum DACH
      • EcoStruxure Automation Expert / IEC 61499 Forum
      • Fabrika ve Makina Otomasyonu Çözümleri
      • Harmony Control Customization Forum
      • Industrial Edge Computing Forum
      • Industry Automation and Control Forum
      • Korea Industrial Automation Forum
      • Machine Automation Forum
      • Modicon PAC Forum
      • PLC Club Indonesia
      Schneider Electric Wiser
      • Schneider Electric Wiser Forum
      Power Distribution IEC
      • Eldistribution & Fastighetsautomation
      • Elektrik Tasarım Dağıtım ve Uygulama Çözümleri
      • Paneelbouw & Energie Distributie
      • Power Distribution and Digital
      • Solutions for Motor Management
      • Specifiers Club ZA Forum
      • Електропроектанти България
      Power Distribution NEMA
      • Power Monitoring and Energy Automation NAM
      Power Distribution Software
      • EcoStruxure Power Design Forum
      • LayoutFAST User Group Forum
      Energy & Sustainability Services
      • Green Building Scoring and Certification Forum
      Light and Room Control
      • SpaceLogic C-Bus Forum
      Solutions for your Business
      • Solutions for your Business Forum
      Support
      • Ask the Community
  • Knowledge Center
    • Building Automation Knowledge Base
    • Remote Operations Devices Knowledge Base
    • Geo SCADA Knowledge Base
    • Industrial Automation How-to videos
    • Digital E-books
    • Success Stories Corner
    • EcoStruxure IT Help Center
  • Events & Webinars
    • All Events
    • Innovation Talks
    • Innovation Summit
    • Let's Exchange Series
    • Partner Success
    • Process Automation Talks
    • Technology Partners
  • Ideas
    • EcoStruxure Building
      • EcoStruxure Building Advisor Ideas
      Remote Operations
      • EcoStruxure Geo SCADA Expert Ideas
      • Remote Operations Devices Ideas
      Industrial Automation
      • Modicon Ideas & new features
  • Blogs
    • By Topic
    • By Topic
      EcoStruxure Power & Grid
      • Backstage Access Resources
      EcoStruxure IT
      • EcoStruxure IT™ Advisor CFD
      Remote Operations
      • Remote Operations Blog
      Industrial Automation
      • Industrie du Futur France
      • Industry 4.0 Blog
      Power Distribution NEMA
      • NEMA Power Foundations Blog
      Energy & Sustainability Services
      • Active Energy Management Blog
      Light and Room Control
      • KNX Blog
      Knowledge Center
      • Digital E-books
      • Geo SCADA Knowledge Base
      • Industrial Automation How-to videos
      • Remote Operations Devices Knowledge Base
      • Success Stories Corner
  • companyImpact

Important Announcement: Community Back to Full Functionality

Dear Members, we are thrilled to announce that our Community is back to full functionality and that posts publication is now enabled again! We appreciate your patience during the last weeks. Learn more about our Community Guidelines. Thank you, Schneider Electric Community Team.

New UPS "BR900GI" suddenly runtime is very low

APC UPS for Home and Office Forum

Support forum to share knowledge about installation and configuration of APC offers including Home Office UPS, Surge Protectors, UTS, software and services.

cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Show  only  | Search instead for 
Did you mean: 
  • Home
  • Communities
  • APC UPS, Critical Power, Cooling and Racks
  • APC UPS for Home and Office Forum
  • New UPS "BR900GI" suddenly runtime is very low
Options
  • Subscribe to RSS Feed
  • Mark Topic as New
  • Mark Topic as Read
  • Float this Topic for Current User
  • Bookmark
  • Subscribe
  • Mute
  • Printer Friendly Page
Invite a Co-worker
Send a co-worker an invite to the portal.Just enter their email address and we'll connect them to register. After joining, they will belong to the same company.
You have entered an invalid email address. Please re-enter the email address.
This co-worker has already been invited to the Exchange portal. Please invite another co-worker.
Please enter email address
Send Invite Cancel
Invitation Sent
Your invitation was sent.Thanks for sharing Exchange with your co-worker.
Send New Invite Close
Top Experts
User Count
BillP
Administrator BillP Administrator
2127
UnexpectedBill_apc
Captain UnexpectedBill_apc
88
voidstar_apc
Janeway voidstar_apc
83
Techie_apc
Admiral Techie_apc
83
View All

Invite a Colleague

Found this content useful? Share it with a Colleague!

Invite a Colleague Invite
Solved Go to Solution
Back to APC UPS for Home and Office Forum
Solved
smsmnet_apc
Crewman smsmnet_apc
Crewman

Posted: ‎2021-06-29 09:48 PM

0 Likes
5
520
  • Mark as New
  • Bookmark
  • Subscribe
  • Mute
  • Subscribe to RSS Feed
  • Permalink
  • Print
  • Email to a Friend
  • Report Inappropriate Content

Link copied. Please paste this link to share this article on your social media post.

Posted: ‎2021-06-29 09:48 PM

New UPS "BR900GI" suddenly runtime is very low

This was originally posted on APC forums on 6/30/2014


Hello,

I have purchased new UPS 2 month ago Model : BR900GI, It was working very good and giving me around 45:50 minutes runtime at 86 watt load which is 20% of UPS load capacity

suddenly i found the runtime became 3 minutes at the same load and the same devices " My PC 70 watt, wireless router 8 watt, small speaker 8 watt "

is there any explanation for this problem ?

please help


Best Regards 

Labels
  • Labels:
  • Back-UPS & Surge Protectors
  • Tags:
  • br900gi
  • low_battery_duration
  • runtime
  • very
Reply

Link copied. Please paste this link to share this article on your social media post.

  • All forum topics
  • Previous Topic
  • Next Topic

Accepted Solutions
BillP
Administrator BillP Administrator
Administrator

Posted: ‎2021-06-29 09:49 PM

0 Likes
0
520
  • Mark as New
  • Bookmark
  • Subscribe
  • Mute
  • Subscribe to RSS Feed
  • Permalink
  • Print
  • Email to a Friend
  • Report Inappropriate Content

Link copied. Please paste this link to share this article on your social media post.

Posted: ‎2021-06-29 09:49 PM

This reply was originally posted by Angela on APC forums on 7/2/2014


So when you let the UPS turn off with the 240 watt load, how long did it run? The 4 minutes? Or are you saying the 4 minutes was a second test with 86 watts?

See Answer In Context

Reply

Link copied. Please paste this link to share this article on your social media post.

Replies 5
BillP
Administrator BillP Administrator
Administrator

Posted: ‎2021-06-29 09:48 PM

0 Likes
0
520
  • Mark as New
  • Bookmark
  • Subscribe
  • Mute
  • Subscribe to RSS Feed
  • Permalink
  • Print
  • Email to a Friend
  • Report Inappropriate Content

Link copied. Please paste this link to share this article on your social media post.

Posted: ‎2021-06-29 09:48 PM

This reply was originally posted by Angela on APC forums on 6/30/2014


The runtime reported while the UPS is online is a really good estimate. Sometimes this number can appear incorrect but the question will be, when the UPS goes to battery, what does the value change to? And if you remove AC power or unplug the UPS from the wall, does it really last 3 minutes or more like 45? If you do this, I'd use a non-critical load to test this and remove your computer and the USB cable to the UPS so that it does not interfere with an early shutdown. You'd ideally let the UPS run until it turns off and charge back up and see if any change. This could help tell if the problem is just a calibration or something has happened and the runtime is really around 3 minutes.

Have you had any recent power events/outages, is that when you noticed this value changed?

Reply

Link copied. Please paste this link to share this article on your social media post.

smsmnet_apc
Crewman smsmnet_apc
Crewman

Posted: ‎2021-06-29 09:49 PM

0 Likes
0
520
  • Mark as New
  • Bookmark
  • Subscribe
  • Mute
  • Subscribe to RSS Feed
  • Permalink
  • Print
  • Email to a Friend
  • Report Inappropriate Content

Link copied. Please paste this link to share this article on your social media post.

Posted: ‎2021-06-29 09:49 PM

This was originally posted on APC forums on 6/30/2014


No, When i unattached USB cable and unplug UPS from AC utility it's really last for 3 minutes and turned off due to low battery

about battery calibration after the ups turned off should " i leave the same load attached while it charging" or  " unplug any load and leave it charge back with no load "

and is there any way to maintain the UPS processor through the usb cable because manual calibration is not easy .

Reply

Link copied. Please paste this link to share this article on your social media post.

BillP
Administrator BillP Administrator
Administrator

Posted: ‎2021-06-29 09:49 PM

0 Likes
0
520
  • Mark as New
  • Bookmark
  • Subscribe
  • Mute
  • Subscribe to RSS Feed
  • Permalink
  • Print
  • Email to a Friend
  • Report Inappropriate Content

Link copied. Please paste this link to share this article on your social media post.

Posted: ‎2021-06-29 09:49 PM

This reply was originally posted by Angela on APC forums on 6/30/2014


For these UPSs, unfortunately they don't really offer a quick calibration or a command like larger UPS units do. A manual calibration is the only way to do it. I would put about 30% or more load on there to make sure the calibration is worth while and make sure the load does not fluctuate. When you let it charge back up, you can do it either way. Just keep in mind if you turn on the UPS and you have a power event while it is charging, it will make the charging take longer overall. But, it is not a requirement and has no impact if you charge it while the UPS is on or off or what the load is when charging.

If it turns out to be the battery capacity, it sounds like it is in warranty so you'd be entitled to a battery I think, based on the purchase date.

Reply

Link copied. Please paste this link to share this article on your social media post.

smsmnet_apc
Crewman smsmnet_apc
Crewman

Posted: ‎2021-06-29 09:49 PM

0 Likes
0
520
  • Mark as New
  • Bookmark
  • Subscribe
  • Mute
  • Subscribe to RSS Feed
  • Permalink
  • Print
  • Email to a Friend
  • Report Inappropriate Content

Link copied. Please paste this link to share this article on your social media post.

Posted: ‎2021-06-29 09:49 PM

This was originally posted on APC forums on 7/1/2014


I did battery calibration with load 53% " 2 light lamps each 100 watt and Laptop 40watt " = 240 watt total / 450 watt battery capacity,  and ups turned off then i left it charging with no load " 

in the morning i found the run time at load "86 watt" become 20 minutes instead of 4 minutes but when i unplug AC utility it's actually giving me 4 minutes before turned off

and there is something i noticed that last replacement battery date was a year earlier the time i purchased my UPS .

this mean the ups was in the store for 1 year before i purchased it .

Reply

Link copied. Please paste this link to share this article on your social media post.

BillP
Administrator BillP Administrator
Administrator

Posted: ‎2021-06-29 09:49 PM

0 Likes
0
521
  • Mark as New
  • Bookmark
  • Subscribe
  • Mute
  • Subscribe to RSS Feed
  • Permalink
  • Print
  • Email to a Friend
  • Report Inappropriate Content

Link copied. Please paste this link to share this article on your social media post.

Posted: ‎2021-06-29 09:49 PM

This reply was originally posted by Angela on APC forums on 7/2/2014


So when you let the UPS turn off with the 240 watt load, how long did it run? The 4 minutes? Or are you saying the 4 minutes was a second test with 86 watts?

Reply

Link copied. Please paste this link to share this article on your social media post.

Preview Exit Preview

never-displayed

You must be signed in to add attachments

never-displayed

Additional options
You do not have permission to remove this product association.
 
To The Top!

Forums

  • APC UPS Data Center Backup Solutions
  • EcoStruxure IT
  • EcoStruxure Geo SCADA Expert
  • Metering & Power Quality
  • Schneider Electric Wiser

Knowledge Center

Events & webinars

Ideas

Blogs

Get Started

  • Ask the Community
  • Community Guidelines
  • Community User Guide
  • How-To & Best Practice
  • Experts Leaderboard
  • Contact Support
Brand-Logo
Subscribing is a smart move!
You can subscribe to this forum after you log in or create your free account.
Forum-Icon

Create your free account or log in to subscribe to the forum - and gain access to more than 10,000+ support articles along with insights from experts and peers.

Register today for FREE

Register Now

Already have an account? Login

Terms & Conditions Privacy Notice Change your Cookie Settings © 2023 Schneider Electric, Inc