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Failed APC Surge Protector P4

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BillP
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Posted: ‎2021-06-28 08:13 AM . Last Modified: ‎2024-03-26 03:34 AM

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Posted: ‎2021-06-28 08:13 AM . Last Modified: ‎2024-03-26 03:34 AM

Failed APC Surge Protector P4

Hi. I have an APC model P4 surge protector, S/N 3Z0704P01905, that may have failed (the green light is no longer lit) so I don't know if I am being protected or not.  the red wiring fault indicator is not lit.

 

I believe this may have a lifetime warranty on it and I would like to see if I can get it replaced.  If so, what do I have to do?

 

Thank you.

 

Joe

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Brad_C
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Posted: ‎2021-06-28 08:13 AM . Last Modified: ‎2024-03-26 03:34 AM

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Posted: ‎2021-06-28 08:13 AM . Last Modified: ‎2024-03-26 03:34 AM

Bump.  Not sure why Schneider/APC is not responding but I'll try and look elsewhere.

This is more of a community support forum. APC do have reps here but they really only respond on a best effort basis. You should probably contact your local support office if you need urgent support.

 

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BillP
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Posted: ‎2021-06-28 08:13 AM . Last Modified: ‎2024-03-26 03:34 AM

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Posted: ‎2021-06-28 08:13 AM . Last Modified: ‎2024-03-26 03:34 AM

Bump.  Not sure why Schneider/APC is not responding but I'll try and look elsewhere.

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Brad_C
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Posted: ‎2021-06-28 08:13 AM . Last Modified: ‎2024-03-26 03:34 AM

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Posted: ‎2021-06-28 08:13 AM . Last Modified: ‎2024-03-26 03:34 AM

Bump.  Not sure why Schneider/APC is not responding but I'll try and look elsewhere.

This is more of a community support forum. APC do have reps here but they really only respond on a best effort basis. You should probably contact your local support office if you need urgent support.

 

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