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FTP server issue

APC UPS for Home and Office Forum

Schneider Electric support forum for our APC offers including Home Office UPS, Surge Protectors, UTS, software and services and associated products designed to share knowledge, installation, and configuration.

Solved
user55_apc
Cadet
0 Likes
3
294

FTP server issue

This was originally posted on APC forums on 12/18/2012


Gents, what's going on ?
I see this issue 2 hours. Nobody can't download firmware, software, etc.

150 clients for ftp access from world wide!!! Is it really ?


C:\>ftp -A ftp.apc.com
Connected to ftp.apc.com.
220 10.218.88.18 FTP server ready
331 Anonymous login ok, send your complete email address as your password
530 Sorry, the maximum number of allowed clients (150) are already connected.
Connection closed by remote host.


Accepted Solutions
BillP
Administrator Administrator
Administrator
0 Likes
0
294

Re: FTP server issue

This reply was originally posted by Angela on APC forums on 12/19/2012


i use an FTP GUI client such as Google Chrome or Internet Explorer almost every day (but at least once a week) for the past several years to download files or instruct other users to do it and never have I had an issue with downloading it (unless i know the FTP website is actually down) which has been 1-2 times in the past years.

i understand the regular website directs you to the FTP site but i have not had any other reports of users being unable to download files via FTP from our site so that is why i am confused.

Edit just wanted to let you know, someone else just asked me about this so there is some type of problem affecting certain users. it appears to be related to only certain downloads on the public facing version of ftp.apc.com but not all downloads are stored there.

See Answer In Context

3 Replies 3
BillP
Administrator Administrator
Administrator
0 Likes
0
294

Re: FTP server issue

This reply was originally posted by Angela on APC forums on 12/18/2012


i am seeing this too but then again i don't use FTP via CLI to download the files. have you tried via a different GUI based FTP client? I am getting in through there without issue.

user55_apc
Cadet
0 Likes
0
294

Re: FTP server issue

This was originally posted on APC forums on 12/18/2012


It's just as error explanation of the issue.
When you try to download any software from APC site, you will be redirected to the FTP link. I.e. you can't download anything.
The browser doesn't show this error as any ftp client.

It seems APC doesn't monitor FTP server usage and its load....

BillP
Administrator Administrator
Administrator
0 Likes
0
295

Re: FTP server issue

This reply was originally posted by Angela on APC forums on 12/19/2012


i use an FTP GUI client such as Google Chrome or Internet Explorer almost every day (but at least once a week) for the past several years to download files or instruct other users to do it and never have I had an issue with downloading it (unless i know the FTP website is actually down) which has been 1-2 times in the past years.

i understand the regular website directs you to the FTP site but i have not had any other reports of users being unable to download files via FTP from our site so that is why i am confused.

Edit just wanted to let you know, someone else just asked me about this so there is some type of problem affecting certain users. it appears to be related to only certain downloads on the public facing version of ftp.apc.com but not all downloads are stored there.