Ask our Experts
Didn't find what you are looking for? Ask our experts!
Dear Community Members, We are currently experiencing a technical issue that is affecting the ability to create new posts. Our team is actively investigating the root cause and working to resolve it as quickly as possible. We apologize for the inconvenience and appreciate your patience. SE Community Team!
Support forum to share knowledge about installation and configuration of APC offers including Home Office UPS, Surge Protectors, UTS, software and services.
Search in
Link copied. Please paste this link to share this article on your social media post.
Posted: 2021-06-29 07:12 PM . Last Modified: 2024-03-21 03:05 AM
Hello.
Earlier, I had a small power outage that lasted about 30 seconds but my new updated 64-bit Windows 7 Enterprise Edition SP1 office Lenovo PC went to sleep right away with my two years old UPS. My former (no longer have it) 2.5 years old Dell Studio XPS 8000 PC, with its updated 64-bit W7 HPE, did not do this a few weeks ago but it had APC UPS software installed. Is it because the missing APC software on my new PC or something else? I checked my W7's power settings settings and it looked OK (5 minutes to sleep monitor and 10 minutes to put PC to sleep).
Thank you in advance. 🙂
Link copied. Please paste this link to share this article on your social media post.
Link copied. Please paste this link to share this article on your social media post.
Posted: 2021-06-29 07:12 PM . Last Modified: 2024-03-21 03:05 AM
Link copied. Please paste this link to share this article on your social media post.
Link copied. Please paste this link to share this article on your social media post.
Posted: 2021-06-29 07:12 PM . Last Modified: 2024-03-21 03:05 AM
do you know how much total runtime on battery you should get with this UPS?
when you checked the Power Options in control panel, did what you see for 5 minutes to sleep/10 minutes for hibernate, was that for "On battery" versus "Plugged in" as noted in my screenshot?
Link copied. Please paste this link to share this article on your social media post.
Link copied. Please paste this link to share this article on your social media post.
Posted: 2021-06-29 07:12 PM . Last Modified: 2024-03-21 03:05 AM
Link copied. Please paste this link to share this article on your social media post.
You’ve reached the end of your document
Create your free account or log in to subscribe to the board - and gain access to more than 10,000+ support articles along with insights from experts and peers.