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Cannot Install PCPE 3.0 on Windows 7 x64 Ultimate??

APC UPS for Home and Office Forum

Schneider Electric support forum for our APC offers including Home Office UPS, Surge Protectors, UTS, software and services and associated products designed to share knowledge, installation, and configuration.

Solved
tzchang_apc
Cadet
0 Likes
4
263

Cannot Install PCPE 3.0 on Windows 7 x64 Ultimate??

This was originally posted on APC forums on 10/30/2010


Hi,

I downloaded the PCPE 3.0 from APC website(datecode 10/18/10) and try to install it on my Windows 7 x64 Ultimate. When I follow the screen to select destination folder, I cannot press the "Next" button to continue. Anyone encounter the same thing?? Any solutions??

Thanks in advance.


Accepted Solutions
dzthings_apc
Crewman
Crewman
0 Likes
0
263

Re: Cannot Install PCPE 3.0 on Windows 7 x64 Ultimate??

This was originally posted on APC forums on 12/20/2010


No, it does not matter if I specify another directory, or if the directory exists or not. It makes no difference if I run as supervisor. No I never had a UPS on this PC before, so there are no previous versions.

See Answer In Context

4 Replies 4
tzchang_apc
Cadet
0 Likes
0
263

Cannot Install PCPE 3.0 on Windows 7 x64 Ultimate??

This was originally posted on APC forums on 10/30/2010


Hi,

I downloaded the PCPE 3.0 from APC website(datecode 10/18/10) and try to install it on my Windows 7 x64 Ultimate. When I follow the screen to select destination folder, I cannot press the "Next" button to continue. Anyone encounter the same thing?? Any solutions??

Thanks in advance.

BillP
Administrator Administrator
Administrator
0 Likes
0
263

Re: Cannot Install PCPE 3.0 on Windows 7 x64 Ultimate??

This reply was originally posted by Angela on APC forums on 11/1/2010


can you send us a screenshot of that window? what type of UPS are you using? is the data cable for the UPS attached to the computer? i dont know if the installer lets you proceed without a UPS attached but we may be missing something else too that we can see from the screenshot.

thanks!

dzthings_apc
Crewman
Crewman
0 Likes
0
263

Re: Cannot Install PCPE 3.0 on Windows 7 x64 Ultimate??

This was originally posted on APC forums on 12/18/2010


I have the same problem. Windows 7 64 bit Ultimate. Pressing on Next where the directory is asked for does nothing. I tried running in supervisor mode - no dice. Pretty annoying. There is no error or anything. Attached is a screenshot.

Attachments
dzthings_apc
Crewman
Crewman
0 Likes
0
264

Re: Cannot Install PCPE 3.0 on Windows 7 x64 Ultimate??

This was originally posted on APC forums on 12/20/2010


No, it does not matter if I specify another directory, or if the directory exists or not. It makes no difference if I run as supervisor. No I never had a UPS on this PC before, so there are no previous versions.