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Brand New BX1500G Battery Fail

APC UPS for Home and Office Forum

Schneider Electric support forum for our APC offers including Home Office UPS, Surge Protectors, UTS, software and services and associated products designed to share knowledge, installation, and configuration.

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general23_apc
Cadet

Posted: ‎2021-06-29 08:32 PM

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Posted: ‎2021-06-29 08:32 PM

Brand New BX1500G Battery Fail

This was originally posted on APC forums on 6/23/2013

Just set up a BX1500G that I bought new 2 days ago and the battery failed light comes on and the unit is chirping.  The manual says it this indicates a failed battery.  It says the battery is fully charged.  The unit QA test slip says everything passed but it was made in November of 2012.

Is this unit defective?  Should I return it?

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BillP
Administrator Administrator
Administrator

Posted: ‎2021-06-29 08:32 PM

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Posted: ‎2021-06-29 08:32 PM

Re: Brand New BX1500G Battery Fail

This reply was originally posted by Angela on APC forums on 6/24/2013

How long have you left it plugged in and charging? I'd leave it for a least 24-48 hours and then run a self test to see if it clears. After batteries sit on the shelf for a while without charging, it needs time to charge back up.

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BillP
Administrator Administrator
Administrator

Posted: ‎2021-06-29 08:32 PM

0 Likes
0
121

Posted: ‎2021-06-29 08:32 PM

Re: Brand New BX1500G Battery Fail

This reply was originally posted by Angela on APC forums on 6/24/2013

How long have you left it plugged in and charging? I'd leave it for a least 24-48 hours and then run a self test to see if it clears. After batteries sit on the shelf for a while without charging, it needs time to charge back up.

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