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Battery Problem BE750G-CA

APC UPS for Home and Office Forum

Schneider Electric support forum for our APC offers including Home Office UPS, Surge Protectors, UTS, software and services and associated products designed to share knowledge, installation, and configuration.

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bruce.schau_at_gmail.com_apc
Cadet
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Battery Problem BE750G-CA

This was originally posted on APC forums on 2/17/2013


If the battery dies does the master plug stop working on a BE750G-CA?
the error message was there was an internal fault.
Sorry I don't have more info as I had a hard disk failure a while back and forgot to reload Powershute.
the unit is at least 4 years old.
The battery shows about 6 volts. So has not recharged.
Was beeping at about 3 to 4 second intervals.
I wondering if I should replace whole unit or just battery. Don't wish to spend money on battery if will not solve problem.
Thanks


Accepted Solutions
BillP
Administrator Administrator
Administrator
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0
124

Re: Battery Problem BE750G-CA

This reply was originally posted by Angela on APC forums on 2/18/2013


the beeping every few seconds sounds like a charger fault to me (which requires UPS replacement). has it been sitting turned off for a while? how long did you leave it turned on (or off) and plugged in? did you see any LEDs?

also, i am assuming you meant BE750G-CN for the model you have as -CA is not valid.

if it were me, i'd take a quick look at the user's guide here and see if any of the audible/visual indicators match up with what you witnessed.

for UPSs of this size, it may be worth while to trade the unit in and get a discount on a new one. because the batteries can be almost as costly as a new unit, it is a good idea to consider it so you get a new unit with a new battery and new warranty. that way, if we don't know the root cause and you try a battery first, we don't have to worry about it not helping. if interested, here is some trade UPS info.

See Answer In Context

1 Reply 1
BillP
Administrator Administrator
Administrator
0 Likes
0
125

Re: Battery Problem BE750G-CA

This reply was originally posted by Angela on APC forums on 2/18/2013


the beeping every few seconds sounds like a charger fault to me (which requires UPS replacement). has it been sitting turned off for a while? how long did you leave it turned on (or off) and plugged in? did you see any LEDs?

also, i am assuming you meant BE750G-CN for the model you have as -CA is not valid.

if it were me, i'd take a quick look at the user's guide here and see if any of the audible/visual indicators match up with what you witnessed.

for UPSs of this size, it may be worth while to trade the unit in and get a discount on a new one. because the batteries can be almost as costly as a new unit, it is a good idea to consider it so you get a new unit with a new battery and new warranty. that way, if we don't know the root cause and you try a battery first, we don't have to worry about it not helping. if interested, here is some trade UPS info.