Welcome to the new Schneider Electric Community

It's your place to connect with experts and peers, get continuous support, and share knowledge.

Important Announcement: WELCOME to the new Schneider Electric Community! Community is now no longer part of Exchange, and is now rebranded under se.com. If you have any bookmarks and links saved, we request you to update them to ensure that you continue accessing our community from this new location. For any issues that you might encounter as part of this change, please reach out to SchneiderCommunity.Support@se.com, and the team will help to get your issues resolved.
Invite a Co-worker
Send a co-worker an invite to the Exchange portal.Just enter their email address and we’ll connect them to register. After joining, they will belong to the same company.
Send Invite Cancel

Back-UPS XS 1300 intermittent battery connectivity

APC UPS for Home and Office Forum

Schneider Electric support forum for our APC offers including Home Office UPS, Surge Protectors, UTS, software and services and associated products designed to share knowledge, installation, and configuration.


Back-UPS XS 1300 intermittent battery connectivity

This was originally posted on APC forums on 6/28/2013

My UPS XS 1300 has developed an intermittent battery connectivity problem. I'm fairly certain I'm going to have to replace the entire unit, but wanted to check here first. It will beep constantly and the battery indicator is empty and flashing. Every so often, it will stop blinking and beeping and at those times, the battery indicator is full. However, after a few seconds or minutes, it resumes empty, blinking and beeping. I pulled the battery out today just to test and it seemed fine. is there any possible way this could, in fact, be the battery? Or am I correct in assuming I need to replace the entire thing?