We Value Your Feedback!
Could you please spare a few minutes to share your thoughts on
Cloud Connected vs On-Premise Services. Your feedback can
help us shape the future of services.
Learn more about the survey
or
Click here to Launch the survey
Schneider Electric Services Innovation Team!
APC UPS for Home and Office Forum
Support forum to share knowledge about installation and configuration of APC offers including Home Office UPS, Surge Protectors, UTS, software and services.
Posted: 2021-06-29 09:13 PM . Last Modified: 2024-03-20 04:25 AM
Link copied. Please paste this link to share this article on your social media post.
Posted: 2021-06-29 09:13 PM . Last Modified: 2024-03-20 04:25 AM
Hi all!
I am using a Back-UPS RS 800 since 2009... now it is constantly beeping and the red led "replace battery" is active, so I think it's time to buy a new battery.
But I'm not sure which one I should buy, since apparently this UPS is not in production any more and the APS website is not very clear about the various battery types. Can someone help me? Which battery should I buy? Is the process of replacing it easy or difficult?
Thank you!
Link copied. Please paste this link to share this article on your social media post.
Link copied. Please paste this link to share this article on your social media post.
Posted: 2021-06-29 09:13 PM . Last Modified: 2024-03-20 04:24 AM
Hi,
That number is the serial number. The SKU or model number should be on the same sticker and will be just above the serial number.
Example:
Model Number = SUA2200
Serial Number = AS0249121637
Link copied. Please paste this link to share this article on your social media post.
Link copied. Please paste this link to share this article on your social media post.
Posted: 2021-06-29 09:13 PM . Last Modified: 2024-03-20 04:25 AM
Thanks. As per http://www.apc.com/resource/include/techspec_index.cfm?base_sku=br800i, you'll need an APC part # RBC32 (quantity 1) for the battery or an equivalent.
To replace it, you should just need to remove the battery cover on the bottom (I think for this unit) and undo one or two connectors at most. Should be pretty straightforward. You can always ask if you have further questions.
Link copied. Please paste this link to share this article on your social media post.
Posted: 2021-06-29 09:13 PM . Last Modified: 2024-03-20 04:25 AM
Link copied. Please paste this link to share this article on your social media post.
Posted: 2021-06-29 09:13 PM . Last Modified: 2024-03-20 04:25 AM
Hi all!
I am using a Back-UPS RS 800 since 2009... now it is constantly beeping and the red led "replace battery" is active, so I think it's time to buy a new battery.
But I'm not sure which one I should buy, since apparently this UPS is not in production any more and the APS website is not very clear about the various battery types. Can someone help me? Which battery should I buy? Is the process of replacing it easy or difficult?
Thank you!
Link copied. Please paste this link to share this article on your social media post.
Link copied. Please paste this link to share this article on your social media post.
Posted: 2021-06-29 09:13 PM . Last Modified: 2024-03-20 04:25 AM
Sorry for the delay. Can you provide to us the exact SKU on the back or bottom of the UPS? You'll find it on a white sticker. We can verify the replacement battery for you.
Link copied. Please paste this link to share this article on your social media post.
Posted: 2021-06-29 09:13 PM . Last Modified: 2024-03-20 04:24 AM
Link copied. Please paste this link to share this article on your social media post.
Posted: 2021-06-29 09:13 PM . Last Modified: 2024-03-20 04:24 AM
I've checked and I found this code, I hope it's the one you need: 3B0845X50249. Thank you!
Link copied. Please paste this link to share this article on your social media post.
Link copied. Please paste this link to share this article on your social media post.
Posted: 2021-06-29 09:13 PM . Last Modified: 2024-03-20 04:24 AM
Hi,
That number is the serial number. The SKU or model number should be on the same sticker and will be just above the serial number.
Example:
Model Number = SUA2200
Serial Number = AS0249121637
Link copied. Please paste this link to share this article on your social media post.
Create your free account or log in to subscribe to the board - and gain access to more than 10,000+ support articles along with insights from experts and peers.
With achievable small steps, users progress and continually feel satisfaction in task accomplishment.
Usetiful Onboarding Checklist remembers the progress of every user, allowing them to take bite-sized journeys and continue where they left.
of