Ask Me About Webinar: Data Center Assets - Modeling, Cooling, and CFD Simulation
Join our 30-minute expert session on July 10, 2025 (9:00 AM & 5:00 PM CET), to explore Digital Twins, cooling simulations, and IT infrastructure modeling. Learn how to boost resiliency and plan power capacity effectively. Register now to secure your spot!
APC UPS for Home and Office Forum
Support forum to share knowledge about installation and configuration of APC offers including Home Office UPS, Surge Protectors, UTS, software and services.
Posted: 2021-06-28 07:44 AM . Last Modified: 2024-03-26 04:02 AM
Link copied. Please paste this link to share this article on your social media post.
Posted: 2021-06-28 07:44 AM . Last Modified: 2024-03-26 04:02 AM
The battery in my Back-UPS Pro 1500 failed after 5 years of service, so I ordered a new OEM replacement (it's a full APC battery, not some 3rd party junk). I replaced the battery, and now the UPS is displaying ONLINE with about a 25% load, and the "Battery Charge" indicator is flashing, with zero bars filled. It's been like that for several hours. The audible alarm is doing two quick beeps in succession, repeatedly.
The manual gives no information on such a display. What does it mean?
Thanks,
J.
Edit: Pulling the plug causes it to behave as if it has no battery at all - just drops dead. Computer OS (Mac) reports the model number correctly, but says "100% charge" on status window.
Link copied. Please paste this link to share this article on your social media post.
Posted: 2021-06-28 07:44 AM . Last Modified: 2024-03-26 04:02 AM
Link copied. Please paste this link to share this article on your social media post.
Posted: 2021-06-28 07:44 AM . Last Modified: 2024-03-26 04:02 AM
Never mind. Someone thought it would be hilarious to swap the old battery for the new one in the box while I was in the restroom. 48 hours wasted. Finally checked the serial numbers. LOL.
J.
Link copied. Please paste this link to share this article on your social media post.
Posted: 2021-06-28 07:44 AM . Last Modified: 2024-03-26 04:02 AM
Link copied. Please paste this link to share this article on your social media post.
Posted: 2021-06-28 07:44 AM . Last Modified: 2024-03-26 04:02 AM
Never mind. Someone thought it would be hilarious to swap the old battery for the new one in the box while I was in the restroom. 48 hours wasted. Finally checked the serial numbers. LOL.
J.
Link copied. Please paste this link to share this article on your social media post.
Create your free account or log in to subscribe to the board - and gain access to more than 10,000+ support articles along with insights from experts and peers.
With achievable small steps, users progress and continually feel satisfaction in task accomplishment.
Usetiful Onboarding Checklist remembers the progress of every user, allowing them to take bite-sized journeys and continue where they left.
of