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Back-UPS 500 ES has a flashing red light and is making a continuous beep

APC UPS for Home and Office Forum

Schneider Electric support forum for our APC offers including Home Office UPS, Surge Protectors, UTS, software and services and associated products designed to share knowledge, installation, and configuration.

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petra7071_apc
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Back-UPS 500 ES has a flashing red light and is making a continuous beep

This was originally posted on APC forums on 3/12/2013


I have a Back-UPS 500 ES that has a flashing red light and is making a continuous beep until it shuts off.  What does this indicate?  Is it the battery or the unit itself?

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BillP
Administrator Administrator
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Re: Back-UPS 500 ES has a flashing red light and is making a continuous beep

This reply was originally posted by Angela on APC forums on 3/12/2013


Can you confirm the exact model SKU from the white sticker on the bottom of the UPS - something like BE500U? I ask because we've had many models of Back-UPS 500 ES over the years and I want to make sure we give you the right information. I am thinking if it is BE500U or BE500R, then the answer is listed here: http://sturgeon.apcc.com/techref.nsf/partnum/990-1988/$FILE/990-1988_EN.pdf

Is it the power LED or replace battery LED - are you able to tell?

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BillP
Administrator Administrator
Administrator
0 Likes
0
220

Re: Back-UPS 500 ES has a flashing red light and is making a continuous beep

This reply was originally posted by Angela on APC forums on 3/12/2013


Can you confirm the exact model SKU from the white sticker on the bottom of the UPS - something like BE500U? I ask because we've had many models of Back-UPS 500 ES over the years and I want to make sure we give you the right information. I am thinking if it is BE500U or BE500R, then the answer is listed here: http://sturgeon.apcc.com/techref.nsf/partnum/990-1988/$FILE/990-1988_EN.pdf

Is it the power LED or replace battery LED - are you able to tell?