Support forum to share knowledge about installation and configuration of APC offers including Home Office UPS, Surge Protectors, UTS, software and services.
Send a co-worker an invite to the portal.Just enter their email address and we'll connect them to register. After joining, they will belong to the same company.
You have entered an invalid email address. Please re-enter the email address.
This co-worker has already been invited to the Exchange portal. Please invite another co-worker.
Please enter email address
Send InviteCancel
Invitation Sent
Your invitation was sent.Thanks for sharing Exchange with your co-worker.
Link copied. Please paste this link to share this article on your social media post.
Posted: 2023-06-0903:54 PM. Last Modified: 2023-06-2806:17 AM
BX1500G no longer seeing charged battery
I have a BX1500G that shows an estimated "run time" of only 1 minute and the graphical display indicates a single bar. All other indicators are normal. If I disconnect the main power, the UPS immediately goes into alarm and will shut down within the first minute. The battery is fully charged at 27 volts. Swapping fully charged batteries does not change the situation. The load is only 200 watts.
Is there anyone on this forum that knows how the battery test/monitoring circuit works?
It would appear there is some issue with the circuit that detects the status of the battery.