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BX1300LCD battery icon flashing

APC UPS for Home and Office Forum

Schneider Electric support forum for our APC offers including Home Office UPS, Surge Protectors, UTS, software and services and associated products designed to share knowledge, installation, and configuration.

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tomtong_apc
Cadet
0 Likes
4
155

BX1300LCD battery icon flashing

This was originally posted on APC forums on 9/7/2012


I have this UPS with me for 1 year and it recently turn off itself for a few times. Last night, it suddenly chirps and I have to mute its speaker. After reading the forum, it seems the UPS connection with the battery is lost. I try reseat the battery and plug/unplug the connectors but no luck. I also check the battery with multimeter and the voltage is about 13.3V on each of them. Any suggestion?

Message was edited by: tomtong about voltage


Accepted Solutions
BillP
Administrator Administrator
Administrator
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155

Re: BX1300LCD battery icon flashing

This reply was originally posted by Angela on APC forums on 9/11/2012


ok, so depending on usage there could be an issue with the battery. i'd follow Chrisri30's suggestion and see if tech support will send you a replacement battery or if they feel it is a problem with the unit itself.

See Answer In Context

4 Replies 4
tomtong_apc
Cadet
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0
155

Re: BX1300LCD battery icon flashing

This was originally posted on APC forums on 9/10/2012


I checked the warranty expires on Jan 2013 and the first 4 digits is 1003.
Thanks.

BillP
Administrator Administrator
Administrator
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0
155

Re: BX1300LCD battery icon flashing

This reply was originally posted by Chris on APC forums on 9/10/2012


If the UPS shows a disconnected battery, and you disconnect/reconnect the battery and it still doesn't help, it may be the unit or the battery. I would contact tech support and they will likely replace the battery.

BillP
Administrator Administrator
Administrator
0 Likes
0
155

Re: BX1300LCD battery icon flashing

This reply was originally posted by Angela on APC forums on 9/10/2012


how old is the UPS? i know you said you've had it for a year but let me know the first few digits of the serial number off of the UPS if possible. it is located on a white sticker on the back of the UPS - something like 3B0405XXXXX

thanks.

BillP
Administrator Administrator
Administrator
0 Likes
0
156

Re: BX1300LCD battery icon flashing

This reply was originally posted by Angela on APC forums on 9/11/2012


ok, so depending on usage there could be an issue with the battery. i'd follow Chrisri30's suggestion and see if tech support will send you a replacement battery or if they feel it is a problem with the unit itself.