BG-500 (Back Ups Pro 500) - NIC resetting - Building Wiring Fault.

[Anonymous user]

Problem:  New BG-500 showed "Building Wiring Fault". 

Troubleshooting:  Tested outlet, tested SAT.  Took BG-500 to another location, still showed BWF

Solution:  Opened BG-500 (risk of shock, void wty, etc) and found slip on connector had slipped off.  Pinched connector to make it tighter, reconnected, BWF disappeared.

Problem:  New BG-500 NIC resetting after about 45 sec.

Troubleshootings:  Opened BG-500 to view NIC card lights, connected CAT-5 directly to NIC (external port is a extension cable), reseated NIC. Google, google, google.... Found (via Google) that NIC has internal watchdog (not the one you set via the web page).  Plugged BG-500 into older router that was not on my network, NIC reboot stopped.  My network has Router & managed switch.  I had disabled IPv6 in router, but not in managed switch. 

Solution:  Disabled IPv6 in managed switch, placed BG-500 back on my network, NIC rebooting stopped.