APC SurgeArrest with Master Control P11GTV turns off Master outlet
APC UPS for Home and Office Forum
Support forum to share knowledge about installation and configuration of APC offers including Home Office UPS, Surge Protectors, UTS, software and services.
Search in
Improve your search experience:
Exact phrase→Use quotes " "(e.g., "error 404")
Wildcard→Use * for partial words(e.g., build*, *tion)
AND / OR→Combine keywords(e.g., login AND error, login OR sign‑in)
Keep it short→Use 2–3 relevant words, not full sentences
Filters→Narrow results by section(Knowledge Base, Users, Products)
Send a co-worker an invite to the portal.Just enter their email address and we'll connect them to register. After joining, they will belong to the same company.
You have entered an invalid email address. Please re-enter the email address.
This co-worker has already been invited to the Exchange portal. Please invite another co-worker.
Please enter email address
Send InviteCancel
Invitation Sent
Your invitation was sent.Thanks for sharing Exchange with your co-worker.
Link copied. Please paste this link to share this article on your social media post.
Posted: 2024-12-3109:53 AM
APC SurgeArrest with Master Control P11GTV turns off Master outlet
APC P11GTV turns off the Master Control—and all the outlets, controlled and not—seconds after powering up. The indicator light "protection working" stays on. There is no fault at the wall socket (I tested it). The "building wiring fault" indicator light is not on. I removed all the plugs from the device and just tried the master outlet. The device turns on, and then the Master Control turns off seconds later. The Controlled Set Up button does not work. Any ideas of what may be happening?