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APC RS 900 - Surge working but battery back up is not

APC UPS for Home and Office Forum

Schneider Electric support forum for our APC offers including Home Office UPS, Surge Protectors, UTS, software and services and associated products designed to share knowledge, installation, and configuration.

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SomEntity_apc
Crewman
Crewman
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2
53

APC RS 900 - Surge working but battery back up is not

This was originally posted on APC forums on 8/24/2012


I just got this RS 900, the battery is plugged in and has been charging all night. I cannot get it to work at all, the battery portion of the 900 will not even come on, the surge-protector will continuously work. What is the issue? Am I missing something?


Accepted Solutions
SomEntity_apc
Crewman
Crewman
0 Likes
0
53

APC RS 900 - Surge working but battery back up is not

This was originally posted on APC forums on 8/24/2012


I just got this RS 900, the battery is plugged in and has been charging all night. I cannot get it to work at all, the battery portion of the 900 will not even come on, the surge-protector will continuously work. What is the issue? Am I missing something?

The button doesn't turn anything on, no lights, nothing.

See Answer In Context

2 Replies 2
BillP
Administrator Administrator
Administrator
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53

Re: APC RS 900 - Surge working but battery back up is not

This reply was originally posted by Dakota on APC forums on 8/27/2012


Can you attach the unit to your computer using the usb cable, then install Apc Powerchute Personal Edition:

http://www.apc.com/products/resource/include/techspec_index.cfm?base_sku=SFPCPE302

SomEntity_apc
Crewman
Crewman
0 Likes
0
54

APC RS 900 - Surge working but battery back up is not

This was originally posted on APC forums on 8/24/2012


I just got this RS 900, the battery is plugged in and has been charging all night. I cannot get it to work at all, the battery portion of the 900 will not even come on, the surge-protector will continuously work. What is the issue? Am I missing something?

The button doesn't turn anything on, no lights, nothing.