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APC ES700 - Controlled by master not work anymore

APC UPS for Home and Office Forum

Schneider Electric support forum for our APC offers including Home Office UPS, Surge Protectors, UTS, software and services and associated products designed to share knowledge, installation, and configuration.

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BillP
Administrator Administrator
Administrator
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263

APC ES700 - Controlled by master not work anymore

This question was originally posted by Daniel on APC forums on 4/22/2021


Hello,

I have had exactly this UPS for 6 years, the APC ES700, and now none of the three "controlled by master" outlets are working.

I have deactivated the function "master" and the light is off but nothing happens.

I even removed the battery to do a reset but it's the same.

No one is talking about this problem in the forums.

Thank you
Daniel.


Accepted Solutions
James121_apc
Crewman
Crewman
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263

Re: APC ES700 - Controlled by master not work anymore

This was originally posted on APC forums on 5/3/2021


On 4/22/2021 9:34 AM, Daniel said:

Hello,

I have had exactly this UPS for 6 years, the APC ES700, and now none of the three "controlled by master" outlets are working Prepaid Gift Balance.

I have deactivated the function "master" and the light is off but nothing happens.

I even removed the battery to do a reset but it's the same.

No one is talking about this problem in the forums.

Thank you
Daniel.

It sounds like the unit is going into overload when transferring to battery based on the description. What is does PowerChute report the load is with all equipment connected?  

See Answer In Context

1 Reply 1
James121_apc
Crewman
Crewman
0 Likes
0
264

Re: APC ES700 - Controlled by master not work anymore

This was originally posted on APC forums on 5/3/2021


On 4/22/2021 9:34 AM, Daniel said:

Hello,

I have had exactly this UPS for 6 years, the APC ES700, and now none of the three "controlled by master" outlets are working Prepaid Gift Balance.

I have deactivated the function "master" and the light is off but nothing happens.

I even removed the battery to do a reset but it's the same.

No one is talking about this problem in the forums.

Thank you
Daniel.

It sounds like the unit is going into overload when transferring to battery based on the description. What is does PowerChute report the load is with all equipment connected?