Support forum to share knowledge about installation and configuration of APC offers including Home Office UPS, Surge Protectors, UTS, software and services.
Send a co-worker an invite to the portal.Just enter their email address and we'll connect them to register. After joining, they will belong to the same company.
You have entered an invalid email address. Please re-enter the email address.
This co-worker has already been invited to the Exchange portal. Please invite another co-worker.
Please enter email address
Send InviteCancel
Invitation Sent
Your invitation was sent.Thanks for sharing Exchange with your co-worker.
Link copied. Please paste this link to share this article on your social media post.
Posted: 2021-06-2904:03 AM. Last Modified: 2024-03-2212:59 AM
APC Back-UPS ES 650Y-IN cannot hibernate
I have APC Back-UPS ES 650Y-IN. My PC is dual-booted with Windows XP SP3 32-bit and Windows 7 64-bit. The APC PowerChute Personal Edition 2.2 works fine in Windows 7. It can gracefully hibernate/shutdown the PC as per the runtime settings in the software. But the APC PowerChute Personal Edition 2.0 in Windows XP is unable to gracefully hibernate/shutdown the PC as per the runtime settings in the software. I have disabled several services in Windows XP. Could this be the reason? On which services the software has dependency? Or could it be due to some bad drivers?
Besides, can the PC resumes from hibernation when AC power comes back? If so, what settings are required?