APC UPS for Home and Office Forum
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Posted: 2021-06-29 08:05 AM . Last Modified: 2024-03-21 04:23 AM
Hello to everybody!
I have a problem with an APC Backu-UPS CS 500.
Basically, when the power is down, the unit enters into overload (the overload red led is on) and it's makeing a continuous beep. This happens even if the UPS has absolutely no load attached. The battery is new and good.
What seems to be the problem?
Thank you!
Best regards,
Adrian!
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Posted: 2021-06-29 08:05 AM . Last Modified: 2024-03-21 04:23 AM
Hello,
I brained dead the UPS, but the problem is not solved.
On the sticker it says: Made in India (Bangalore); BK500EI
The serial from the bard code: NB0625015718
Thank you!
Adrian
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Posted: 2021-06-29 08:05 AM . Last Modified: 2024-03-21 04:23 AM
Good day, It's possible that this UPS already has an internal fault that causes it to go on overload even if there is no load attached. Can you provide the part number and serial number of this UPS from the white sticker with the bar codes at the rear? You can try to brain dead/de-energize the unit by turning it off, unplugging the power cord from the wall, disconnecting the battery by opening compartment at the bottom and then pressing and holding down the power button for 10 seconds. Put the unit back together and see if the condition clears.
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Posted: 2021-06-29 08:05 AM . Last Modified: 2024-03-21 04:23 AM
Hello,
I brained dead the UPS, but the problem is not solved.
On the sticker it says: Made in India (Bangalore); BK500EI
The serial from the bard code: NB0625015718
Thank you!
Adrian
Link copied. Please paste this link to share this article on your social media post.
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